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TriHealth is an award-winning healthcare system based in the Greater Cincinnati area. TriHealth has experienced massive growth in the two-plus decades since their founding and now the system operates 125 locations throughout the region.

With a team of 11,500 employees, TriHealth is the 4th largest employer in Cincinnati. Employee engagement and retention is key to their success moving forward so TriHealth turned to Cerkl to automatically personalize their internal communications.

TriHealth + Cerkl

Cerkl curates TriHealth’s employee content, delivering each team member a newsletter that is engaging and completely personalized. TriHealth’s employee engagement team gets the data they need to know who is becoming more or less engaged and what topics the staff really cares about. No more guessing!

After launching Cerkl, employee engagement increased by 164% in just one year.  Now the TriHealth team is saving 40 hours a month while better engaging their employees. It’s a win-win.

TriHealth’s Employee Engagement Accolades

  • 90% of TriHealth’s employees are satisfied with their Cerkl-powered communications.
  • Becker’s Hospital Review-150 Great Places to Work in Healthcare, March 2016
  • Healthiest Employers- America’s Top 100 Healthiest Employers, October 2015
  • Working Mother Magazine- 100 Best Companies for Working Moms, 2014 & 2015
  • Becker’s 150 Great Places to Work in Healthcare- Becker’s Hospital Review, April 2015
  • Enquirer Top Work Places, 2015
  • Cincinnati Business Courier – Healthiest Employer in Cincinnati, 2015

About this partnership

Client: TriHealth
Cerkl Products: Automated Email, Intranet Integration
Open Rate: 41%
Click Rate: 29%
Employee Engagement: 74%

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