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ContactMonkey vs. Cerkl Broadcast

Thinking about moving to Cerkl Broadcast? Or trying to decide which platform to use for the first time? If you are wondering what the differences are between Cerkl Broadcast and ContactMonkey, we compiled a comprehensive comparison to help you make an informed decision.
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Relevant news for every employee
The Research Team combines the expertise of Cerkl analysts with advanced AI tools. We are dedicated to producing rigorous, industry-leading research, focusing specifically on delivering data-driven insights into employee engagement and performance.

The High-Level Comparison

ContactMonkey

ContactMonkey is an internal communication tool designed to improve employee engagement with a strong emphasis on email communication. It provides features for creating, managing, and analyzing internal email campaigns and surveys, aiming to streamline communication processes and gather actionable feedback.
Cerkl Broadcast is an AI-powered internal communication platform built with AI from the ground up for mass personalization done right. It is designed to personalize and automate the delivery of employee news digest and other communication channels. By leveraging advanced AI, Cerkl Broadcast tailors content to individual employees, ensuring that communications are not only relevant but also engaging.

One of the standout aspects of Cerkl Broadcast is its no-code implementation, allowing organizations to quickly set up and customize their internal communication systems without requiring extensive IT resources or technical expertise.

Key Platform Differences

More Personalized Content Curation

What ContactMonkey offers

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ContactMonkey provides basic email personalization features such as inserting names and segmenting lists but lacks advanced AI-driven content curation.
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Personalization is limited to the scope of email campaigns and does not extend to dynamic content adaptation based on individual employee behavior.

What Sets Cerkl Broadcast Apart

Cerkl Broadcast excels with its AI-driven content curation, which tailors content based on detailed analysis of employee preferences and engagement history.
This ensures that each employee receives highly relevant and engaging content, enhancing the effectiveness of internal communications beyond what ContactMonkey offers.

More Dynamic Feedback Mechanisms

What ContactMonkey offers

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ContactMonkey includes survey tools for gathering feedback, but the feedback is often used in a static manner for evaluating email campaigns and internal communication.
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It does not offer real-time adaptability or integration into the broader communication strategy.

What Sets Cerkl Broadcast Apart

Cerkl Broadcast integrates real-time feedback mechanisms that allow for continuous adaptation of communication strategies based on immediate employee responses.
This dynamic feedback loop helps in adjusting content and delivery strategies promptly, ensuring ongoing relevance and engagement.

Advanced Content Scheduling

What ContactMonkey offers

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ContactMonkey provides basic scheduling options for email campaigns but does not offer advanced scheduling features that consider employee time zones or engagement patterns.

What Sets Cerkl Broadcast Apart

Cerkl Broadcast offers advanced content scheduling capabilities that account for employee time zones and engagement patterns, optimizing the timing of message delivery.
This sophisticated approach ensures that content reaches employees at the most effective times, enhancing engagement and impact.

Key Capabilities of Cerkl Broadcast

How can Cerkl Broadcast do what ContactMonkey can’t? It starts here.

content archive - personalized

More Personalized Content Curation

Cerkl Broadcast automatically curates content based on individual employee preferences and engagement history.
email blasts - pulse surveys

More Dynamic Feedback Mechanisms

Cerkl Broadcast integrates real-time feedback tools to continuously adapt and improve communication strategies.
Delivery preferences with the selections weekly on Monday at 9:00 AM EST

Advanced Content Scheduling

Cerkl Broadcast offers sophisticated scheduling options to ensure timely delivery of messages based on employee time zones and engagement patterns.
software comparison for internal communication

Unlock clarity with our software comparison sheet. See how Cerkl's product compares to products from:

  • Omni channel competitors
  • Single purpose basic email platforms
  • Intranet vendors
  • And others...

 

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Comparing AI Capabilities: ContactMonkey vs. Cerkl Broadcast

ContactMonkey’s AI Capabilities

ChatGPT Email Assistant

Helps users create relevant and engaging email content quickly by generating copy based on instructions provided in the email builder. This tool is designed to enhance the efficiency and effectiveness of content creation.

Cerkl Broadcast’s AI Capabilities

Dynamic Personalization

Cerkl Broadcast’s AI is centered around delivering personalized communication. It tailors content to each employee based on their individual behavior, preferences, and engagement history, ensuring that each employee receives the most relevant content.

Advanced Analytics

Cerkl Broadcast’s AI provides detailed insights into employee engagement and content effectiveness. It uses these insights to optimize content delivery and improve communication strategies.

Behavioral-Based Content Delivery

The AI in Cerkl Broadcast continuously learns from employee interactions, refining content delivery to enhance relevance and engagement. It ensures that communication is both timely and tailored to individual preferences.

ContactMonkey’s AI focuses on streamlining content creation with a ChatGPT email assistant that aids in generating engaging email copy quickly. In contrast, Cerkl Broadcast’s AI offers a more comprehensive suite of features, including dynamic personalization, advanced engagement analytics, and behavior-based content targeting, to optimize internal communications and enhance employee engagement.

Want to see Cerkl’s AI in action, and explore how it can transform your communication strategy?

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Key Features Comparison

Better

Content Personalization

ContactMonkey

Offers personalized email content with some basic dynamic content options.

Cerkl Broadcast

AI-driven, personalized news digests based on personal employee interests and job-specific needs.
Better

Content Automation

ContactMonkey

Automating email distribution within Outlook and Gmail, but without AI learning.

Cerkl Broadcast

Automated and manual content curation and delivery, depending on your preferences.
Personalize your comms
Better

Audience Segmentation

ContactMonkey

Provides segmentation based on distribution lists within Outlook and Gmail.

Cerkl Broadcast

Advanced segmentation based on employee data.
Comparable

Employee Emails

ContactMonkey

Specializes in creating and sending internal emails directly from Outlook or Gmail.

Cerkl Broadcast

Integrated email blasts for sending targeted emails to employees.
Better

Mobile App

ContactMonkey

No dedicated mobile app; relies on email as the primary communication channel.

Cerkl Broadcast

Employee mobile app for on-the-go access and communication.
Better

Intranet

ContactMonkey

Does not include intranet capabilities; focuses entirely on email communication.

Cerkl Broadcast

Intranet through Sharepoint and other leading platforms, adds personalization, alerts, A.I. learning
Better

Slack

ContactMonkey

No native Slack integration; centered around email communication.

Cerkl Broadcast

Offers Slack integration, allowing content and updates to be shared directly within Slack channels.
Comparable

Microsoft Teams

ContactMonkey

Integrates with Microsoft Teams through Plus and Enterprise plan

Cerkl Broadcast

Seamless integration for personalized content delivery within Teams channels.
Better

Compliance Controls

ContactMonkey

Segmentation capabilities for email lists but lacks advanced compliance controls beyond email targeting.

Cerkl Broadcast

Advanced controls for managing who can see specific content.
Better

Employee Engagement

ContactMonkey

Limited engagement tools, primarily through email interaction metrics.

Cerkl Broadcast

Polls, surveys, analytics and content recommendations to measure and grow engagement.
Better

Integrations

ContactMonkey

Integrates mainly with Outlook and Gmail for email communication.

Cerkl Broadcast

Integrates with all HR, email, and intranet systems via flexible import system, includes manual files.
Better

Multichannel Support

ContactMonkey

Focuses exclusively on email communication through Outlook and Gmail.

Cerkl Broadcast

Supports delivery across email, mobile apps, and more, ensuring broad reach.
Comparable

Implementation

ContactMonkey

Easy implementation within Outlook and Gmail, with minimal setup required.

Cerkl Broadcast

Easy no-code setup for quick implementation and customization. Supports all enterprise use cases.
Better

Analytics & Reporting

ContactMonkey

Provides detailed email tracking and analytics within Outlook and Gmail.

Cerkl Broadcast

In-depth analytics focused on engagement metrics, includes channel, content and segments.
Reliable & Scalable
Comparable

Security

ContactMonkey

Security is managed within the Outlook and Gmail environments, ensuring enterprise-grade protection.

Cerkl Broadcast

End-to-end data encryption, SOC 2 Type II compliance, GDPR, multi-factor authentication (MFA).
Better

Customer Support

ContactMonkey

Customer support focused on email campaign management and technical issues within Outlook and Gmail.

Cerkl Broadcast

2 minute response time via chat, dedicated customer success team, training, ongoing assistance.

Cerkl Broadcast vs. ContactMonkey: Pricing Comparison

ContactMonkey

ContactMonkey offers three pricing plans: Essential, Plus, and Enterprise. Each plan includes different levels of features tailored to varying business needs, such as internal email tracking, event management, and employee feedback tools. SMS is a paid add-on.

Both platforms require direct contact for specific pricing details, making it crucial to discuss your organization’s unique needs with the respective sales teams to get an accurate quote.

Pricing starts at $799 per month and grows from there based on the number of employees. All Broadcast capabilities are available from day one. The mobile app is accessible for an additional 20%.
Both platforms require direct contact for specific pricing details, making it crucial to discuss your organization’s unique needs with the respective sales teams to get an accurate quote.

Determine Which Features Matter Most

Are you still trying to figure out which features matter most? Make informed decisions about your internal communication software with our free buyers guide.
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What are Customers Saying?

See what our clients have to say about working with Cerkl Broadcast

Kristina Stamper, Director of Communications & Creative Services, Stan State

Kristina Stamper

Director of Communications & Creative Services, Stan State

Partnering with Cerkl has been a game changer. Their innovative email communications have streamlined our internal messaging and significantly boosted open and click through rates, and given us the ability to measure the success of our communication strategies.

Read The Case Study
Chad Schwalbach, Communications Manager, St. Elizabeth Healthcare

Chad Schwalbach

Communications Manager, St. Elizabeth Healthcare

Since implementing Cerkl Broadcast, our readership, our clicks, and our opens, are all up. It is satisfying for me as a communicator, to know we're reaching people, we're giving them information that engages them, and it makes it easier to go up the chain.

Read The Case Study
Tamara Palmer, Internal Communications Manager, Flagger Force

Tamara Palmer

Internal Communications Manager, Flagger Force

The Cerkl platform lends itself to intuitive and engaging content creation with a ‘have it your way’ mantra in the manner in which you can design your communications. Drafting, scheduling, and sending are easy and allow for planning at all scales.

Read The Case Study
Olivia Groth, Senior Manager, Integrated Living

Olivia Groth

Senior Manager, Integrated Living

Honestly, I've never had a more streamlined implementation process! ... the team has been so amazing to work with!

Lori Otto

Lore Otto

Senior Manager Corporate Communications

You have no idea how much better [Cerkl's] support is than our last provider... I love the chat feature.

Kristen Spillane

Kristen Spilane

Senior Comms Manager, Citrix

From quick troubleshooting to bigger problem solving... I've always felt really supported and valued as a Cerkl customer.

Cerkl gives you white glove service.
Every step of the way.

  • Talk live with our US-based team. Average response time is only three minutes.
  • 99% Customer Satisfaction Score (CSAT), far above industry average of 78%.
  • Work with dedicated customer success managers for personalized strategic guidance.
Cerkler Team

The internal communication software broadcasting to over 5.5 million engaged employees per month

Ready to Transform Your Internal Communications?

Experience the power of AI-driven personalization, intelligent automation, and a no-code platform designed to elevate your internal communications. Whether you’re looking to boost employee engagement or streamline your content delivery, Cerkl has the tools you need to succeed.

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Schedule a 15-minute chat to see how Cerkl can make a difference in your organization.
Mass Personalization is a Career-Changer for Internal Communicators

Mass Personalization is a Career-Changer for Internal Communicators

Want to boost employee engagement by at least another 23%? This white paper reveals the proven pathway to supercharge your internal communications and unlock the secrets to powerful, lasting employee engagement.
Claim your free copy now!

Download Free Whitepaper on "Mass Personalization is a Career-Changer for Internal Communicators"

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