You get more than tech support
Along with your dedicated account manager, the customer success team partners with you to create a unique roadmap with measureable success.
Phone and chat support available
Minutes average chat response time (!)
Help desk articles and customer resources
You all have on idea how much better [Cerkl’s] support is than our old provider… I love the chat feature.
LOTI OTTO
Senior Manager, Corporate Communications
We help build and broadcast your IC plan
Build your roadmap
We get to know your team and your organization to create a custom timeline and checklist. Your Implementation Project Manager will be there to guide you every step of the way.
Integrate with existing solutions
All platforms can be integrated easily with Broadcast using our “no code” HRIS and payroll integration option.
Reduce dependency on IT and transform your current distribution lists into dynamic segments to reach your whole organization.
No more dependency on IT.
Team training and pilots
We provide ongoing training to your communication team and other stakeholders. Also, if required, we can provide pilots to ensure compatibility with your requirements.
Success doesn’t stop there
Get free, unlimited, access to Inner Cerkl, our community of internal communicators that support each other and share resources and best practices.
Customer Resources
InnerCerkl News
Receive our exclusive partner newsletter with new webinars, events and updates.
Knowledgebase
No questions are left unanswered – search through our updated guides and best practices.
InnerCerkl Network
A private Linked network for our internal comms partners to discuss their best practices.
Developer needs
Full access to our REST-based API documentation and setup instructions.
Status page
Stay updated with any known issues or updates of our services. Always be in the know.
Chatbot
With our average response time at 3 minutes, we’re here to make your job easier.