Contact Monkey vs. Broadcast

An Unbiased Side-by Side Comparison

Sifting through marketing spin when shopping for software is overwhelming – we get that. At Cerkl, we don’t want you to take our word for it.

We let unbiased 3rd parties (hello ChatGPT) perform the comparison…

Recommendation: Cerkl Broadcast

“Choose Cerkl Broadcast if your goal is a single, AI‑powered platform that centralizes email, calendar, Teams/SharePoint, analytics, and audience data with minimal IT effort…”

– ChatGPT in response to our
Prompt

Category

Cerkl Broadcast

ContactMonkey

Audience Management

Real‑time sync with HRIS, Active Directory, Workday & more; dynamic segments editable by communicators

List‑management add‑on syncs Azure AD & major HRIS; smart distribution lists managed in Outlook/Gmail 

Email

Drag‑and‑drop builder, unlimited sends/templates, A/B testing, 106‑language support, deliverability optimization 

Builds responsive HTML inside Outlook & Gmail; tracks opens/clicks but throughput constrained by mail‑server limits 

Omni-channel Communication

New Calendar Invites deliver events directly to Outlook & Google calendars as “tentative,” no .ICS juggling, unlimited audience reach 

Embed event blocks or attach .ICS files in emails; RSVP & attendee tracking inside dashboard

Personalization

AI‑driven “MyNews” engine tailors every digest, subject line, and notification to individual interests & behavior 

“Dynamic Content” lets you vary blocks by location, department, role for one‑to‑many personalization 

AI

Native AI recommends & routes content automatically across channels (email, Teams, SharePoint, mobile) 

ChatGPT‑powered email‑writing assistant generates copy, subject lines, polls

Integration with Microsoft Office

Certified apps for SharePoint & Teams; publish once and surface personalized newsfeeds, alerts, calendars 

Push email previews to Teams channels and publish sent campaigns to SharePoint pages 

Analytics

Real‑time, cross‑channel dashboards down to individual level; custom shareable reports for leadership )

Customizable email‑analytics dashboard with heat‑map click tracking, open/click/read‑time metrics

Support

• 24 / 7 / 365 live chat with 2‑minute median response and dedicated CSM included at no extra cost 

Knowledge‑base and ticket support; service “available 24/7” but staffed support primarily business hours 

Pricing

Transparent, seat‑free pricing based only on audience size; unlimited emails, admins, templates all included

Custom quote based on number of users, recipients, and selected add‑ons/features

We know you’re making a big decision. We want you to have all the information

Let us show you why hundreds of companies use Broadcast to augment their intranet

Chat for 15 minutes

Check out a Broadcast overview

Don’t Take Our Word For It

ChatGPT isn’t the only one that recommends Broadcast for your internal communication needs. So do our customers…

Tamara Palmer

Internal Communications Manager

“The Cerkl platform lends itself to intuitive and engaging content creation with a ‘have it your way’ mantra in the manner in which you can design your communications. Drafting, scheduling, and sending are easy and allow for planning at all scales.”

Chad Schwalbach

Communications Manager

“Since implementing Cerkl Broadcast, our readership, our clicks, and our opens, are all up. It is satisfying for me as a communicator, to know we’re reaching people, we’re giving them information that engages them, and it makes it easier to go up the chain.”

Kristen Spilane

Senior Comms Manager

“From quick troubleshooting to bigger problem solving… I’ve always felt really supported and valued as a Cerkl customer.”

Kristina Stamper

Director of Communications & Creative Services

“Partnering with Cerkl has been a game changer. Their innovative email communications have streamlined our internal messaging and significantly boosted open and click through rates, and given us the ability to measure the success of our communication strategies.”

Lore Otto

Senior Manager Corporate Communications

“You have no idea how much better [Cerkl’s] support is than our last provider… I love the chat feature.”

Olivia Groth

Senior Manager

“Honestly, I’ve never had a more streamlined implementation process! … the team has been so amazing to work with!”

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