Happeo vs. Broadcast

An Unbiased Side-by Side Comparison

Sifting through marketing spin when shopping for software is overwhelming – we get that. At Cerkl, we don’t want you to take our word for it.

We let unbiased 3rd parties (hello ChatGPT) perform the comparison…

Assume you are an expert in internal communication with knowledge of all internal...

Assume you are an expert in internal communication and employee engagement with knowledge of all internal communication platforms. Assume a company is considering investing in a new intranet to replace SharePoint. Why should they consider enhancing SharePoint with Cerkl Broadcast instead of a full Intranet replacement with Happeo?

Compare both options in a side by side table and give your recommendation.

Include the following categories:

  1. Audience Management (integration of people data systems and how communicators have access to those attributes)
  2. Email (features, functionality, throughput)
  3. Omni-channel communication
  4. AI
  5. Integration with Microsoft Office
  6. Analytics
  7. Support
  8. Pricing (what is included, what are add-ons)

Recommendation: Enhance SharePoint with Cerkl Broadcast.

Why:
  • Strategic leverage: Keep your existing SharePoint investment while vastly improving internal communication and engagement.
  • Email and Omni-channel Strength: Cerkl Broadcast gives your comms team enterprise-grade tools Happeo simply doesn’t provide.
  • Microsoft-first environment: Cerkl was designed to work with, not replace, Microsoft tools.
  • Better ROI: Lower total cost of ownership, especially for large orgs, with significantly more communication power.
Ideal Use Case: If the goal is to modernize communication without displacing your Microsoft ecosystem, Cerkl Broadcast + SharePoint is the winning combination.”

– ChatGPT in response to our prompt

Category

Enhance SharePoint with Cerkl Broadcast

Replace SharePoint with Happeo

Audience Management

Deep integration with people data systems (e.g., AD, Workday, SAP); allows dynamic segments and rule-based targeting using any synced attribute. Limited audience segmentation; relies heavily on Google Workspace groups; less robust dynamic targeting.

Email

Enterprise-grade email functionality: personalization, targeting, translations, A/B testing, advanced analytics. High throughput for global sends. No native broadcast email tool; email relies on integrations (e.g., Gmail) with limited IC-specific functionality.

Omni-channel Communication

True omni-channel: Email, SharePoint, Teams, Intranet, Slack, and optional Mobile. Spouse/family comms supported for deskless workers. Primarily social intranet with Google Workspace & Slack integrations; no native email or Teams publishing.

AI

Built-in AI for personalization, engagement insights, content scoring, optimal send times. Tailored for IC. No dedicated IC-focused AI; limited to Google’s AI enhancements in search/navigation.

Integration with Microsoft Office

Seamless: deep integration with SharePoint, Teams, Outlook, and Active Directory. No Microsoft Office support; built for Google Workspace.

Analytics

Enterprise analytics suite: channel engagement, audience insights, campaign performance, predictive analytics. Basic analytics: page views, user activity, search terms. Lacks campaign and behavioral insights.

Support

99% CSAT, 24/7 Enterprise support for Severity 1, standard SLAs for other tiers. Standard support via email and chat; limited escalation options.

Pricing

Flat fee model includes unlimited platform users, email sends, API calls. Add-on for mobile app (~20%). Tiered per-user pricing. Add-ons for advanced analytics, integrations, and premium support.

See the conversation for yourself

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P.S. We’re the most transparent, lowest pressure software company you’ll ever talk to.

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Learn more about Broadcast

Learn more about Broadcast

Don’t Take Our Word For It

ChatGPT isn’t the only one that recommends Broadcast for your internal communication needs. So do our customers…