PennySwift

A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).

Penny Swift
's latest article

What is Digital Employee Experience: A Guide for 2025

Oct 17, 2025

What does DEX mean to you and your organization? There’s a lot to learn about the digital employee experience — we’re here to help.

Why is Employee Engagement Important for Organizations? 8 Vital Reasons to Consider

Oct 17, 2025

Why is employee engagement important? It’s a million-dollar question that organizations need to answer and acknowledge. Need help and enlightenment? Keep reading.

Employee Experience Strategy: 10-Step Path to Happier Employees

Oct 17, 2025

An employee experience strategy enables organizations to increase engagement and build a productive, satisfied workforce. Our free, easy tips show you how.

5 Little Known Links Between Communication and Employee Engagement

Oct 17, 2025

Do you want to improve communication and employee engagement in your organization? Don’t miss our upcoming webinar that will give you the knowledge to do this.

Water Cooler Talk: 10 Tips for Engaging Workplace Conversations

Oct 17, 2025

You don’t need a water cooler and employees don’t even have to be in the workplace to participate in water cooler talk. Learn how from our 10 top tips.

20 Essential Drivers of Employee Engagement and How to Leverage Them

Oct 17, 2025

Drivers of employee engagement are your key to business success because they increase productivity and profitability. Discover how and why - free tips today!

40 Most Valuable Internal Communications Podcasts to Listen in 2025

Oct 17, 2025

Looking for a great, valuable internal communications podcast to listen to in 2025? We bring you 40, totally free, so you can stay informed and updated!

What is Horizontal Communication: Definition and Examples

Oct 17, 2025

Research shows that horizontal communication effectively increases work performance and productivity. It’ll pay you to improve yours. Find out how, free.

How to Enable Diagonal Communication in the Workplace

Oct 17, 2025

Diagonal communication can often address issues more effectively than other more traditional forms of communication. We share free tips for success.

How to Easily Improve Bottom-up Communication in 30 Days

Oct 17, 2025

Bottom-up communication enables critical feedback from employees and improves decision-making in organizations. Give it a try with our help — free.

The Ultimate CMS Intranet Handbook for Business Success

Oct 17, 2025

A CMS intranet can transform organizations’ internal communications, improving employee engagement and productivity. But what makes an intranet successful?

7 Most Impactful Internal Barriers of Communication - and How to Overcome Them

Oct 17, 2025

Internal barriers of communication impact negatively on employee morale, productivity, and business success. Learn how to overcome them and succeed.