PennySwift

A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).

Penny Swift
's latest article

How to Build a Successful Omnichannel Employee Experience

Oct 17, 2025

Building a successful omnichannel employee experience is a challenge every organization needs to embrace. We tell you why and how.

DEI in Healthcare: Top 5 Communication Strategies

Oct 17, 2025

DEI in healthcare is more important than many companies realize. Even those who know it’s important fail. With our guidance your DEI initiatives will succeed.

Communicating Organizational Change in 8 Steps

Oct 17, 2025

Change is inevitable, which is why communicating change is so important. We know it can be a challenge, so here are some tips and guidelines to make it easier.

50 International Women's Day Quotes to Inspire Inclusion in 2025

Oct 17, 2025

We’ve got 50 International Women's Day quotes to help you inspire inclusion for all. Don’t miss the opportunity.

10 Tips on How to Effectively Engage a Diverse, Distributed Workforce

Oct 17, 2025

Having a diverse, distributed workforce can be a challenge. It has many advantages. But do you know how to effectively engage your employees? We’ve got lots of tips.

Communicating with Executives: How to Show Them the Value of Comms

Oct 17, 2025

When communicating with executives, do you know how to show them the value of communication? The key is to show them ROI. Here’s how to do it.

80 Motivational Employee Appreciation Quotes to Send in 2025

Oct 17, 2025

Wondering how to say thanks to your staff on Employee Appreciation Day? We’ve compiled a list of employee appreciation quotes just for you!

7 Crucial Employee Retention Strategies in the Hospitality Industry

Oct 17, 2025

Employee retention strategies in hospitality industry sectors are vital. We are here to tell you why and how to successfully reverse the trend.

Employee Benefits Communication: How to Overcome Common Challenges

Oct 17, 2025

Benefits are good. But do your employees know what they’re getting? Our tips about employee benefits communication will ensure that yours do.

Conquering the Top 10 Internal Communication Challenges with Tactical Solutions

Oct 17, 2025

This series is built on learnings from the workshop around what is at the forefront of global internal communication challenges. Check it out!

30 Best Employee Experience Ideas to Retain Your Workforce

Oct 17, 2025

Employee experience ideas are imperative for employee retention. If you’re drawing a blank, relax and read on. We’ve got lots of EX ideas for you.

Gmail Analytics: How to Track and Analyze Email Traffic and CTR

Oct 17, 2025

It's important to be able to track and analyze email traffic. Gmail analytics don’t exist. But there are workarounds as well as other more effective options.