ContactMonkey vs. Politemail: Features, Pricing and AI Capabilities
How do ContactMonkey and Politemail compare? And what does Broadcast offer as an alternative?
What is the best internal communication software for your business?
AI Disclosure: The Cerkl Research Team combines the expertise of in-house analysts with advanced AI tools. We are committed to producing rigorous, industry-leading research, with a focus on delivering data-driven insights into employee engagement and performance.
The High-Level Comparison
About ContactMonkey
About Politemail
PoliteMail is an email measurement and optimization plugin for Microsoft Outlook. It focuses on helping organizations improve employee engagement through email analytics, templates, and campaigns, enabling communication teams to measure the effectiveness of their email efforts directly from Outlook.
About Cerkl Broadcast
ContactMonkey
What ContactMonkey Offers:
Where ContactMonkey Falls Short:
For a more detailed analysis of ContactMonkey vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
Politemail
What Politemail Offers:
PoliteMail integrates directly with Microsoft Outlook, allowing organizations to manage internal communications within their existing email base. It provides pre-built templates for consistent messaging and audience segmentation, along with detailed analytics on open rates, click-throughs, and read time. These features give organizations insights into the effectiveness of their email communications.
Where Politemail Falls Short:
PoliteMail’s email-only focus limits it to a one-size-fits-all approach. This lacks the multi-channel flexibility needed for comprehensive internal communication. Built as an Outlook plugin, it relies on older, antiquated technology that Microsoft plans to phase out by discontinuing addon support. This reliance on a user’s personal computer to send thousands of emails introduces significant challenges. For example, if the computer crashes, reboots, or encounters errors, the user must manually troubleshoot issues, including verifying what was sent, to whom, and when.
For large organizations, this setup becomes particularly problematic. Sending critical messages, such as a company-wide email to the Japan office from the U.S., requires the user to be awake at nebulous times, monitoring the process for several hours depending on the list size. Combined with the lack of AI-driven personalization, automation, and mobile support, PoliteMail cannot always meet the needs of modern, large-scale internal communication strategies.
For a more detailed analysis of Politemail vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
What Sets Cerkl Broadcast Apart
Feature Comparison
ContactMonkey Differentiation
Politemail Differentiation
Cerkl Broadcast Differentiation
AI Capabilities
ContactMonkey AI Capabilities:
ChatGPT-based email assistant
Helps communication teams to generate subject lines, email content, and surveys quickly.
Politemail AI Capabilities:
Politemail does not offer any AI capabilities, which puts it behind other internal communications platforms.
Cerkl Broadcast AI Capabilities:
Dynamic Personalization
Cerkl AI used to power Broadcast is centered on delivering highly personalized communication. It tailors content to each employee based on their behavior, preferences, and engagement history, ensuring that messages are relevant and impactful for each individual.
Advanced Analytics
The platform’s AI offers detailed insights into employee engagement and content effectiveness, allowing communication teams to optimize their strategies in real-time.
Behavioral-Based Content Delivery
Cerkl AI continuously learns from employee interactions, refining how and when content is delivered to enhance relevance and engagement. It ensures that Broadcast communication is timely and tailored to individual preferences.
Pricing Comparison: Cerkl Broadcast vs. ContactMonkey vs. Politemail
Cerkl Broadcast Pricing:
- Starting Price: $799 per month, scalable based on the number of employees included in the plan.
- Features: All Cerkl Broadcast capabilities are available from the start, providing access to core features like personalized Email Blasts and News Digests.
- Mobile App: Available for an additional 20% of the total cost.
- Transparent Pricing: Cerkl Broadcast offers clear, upfront pricing, making it easier for companies to plan their budget.
ContactMonkey Pricing:
- Three Pricing Plans: Essential, Plus, and Enterprise
- Custom Pricing Model: Cost is determined based on the number of users, selected features, and integration needs.
- SMS: A paid add-on
Politemail Pricing:
- Professional Plan: $0.50–$0.20 per employee per month, supporting up to 5,000 employees.
- Corporate Plan: $0.35–$0.20 per employee per month, for up to 20,000 employees.
- Enterprise Plan: $0.20–$0.10 per employee per month, for more than 20,000 employees.
- Licenses and Services: Pricing includes user licenses and services such as SSO integration and data security compliance.
Pricing Summary:
Both Cerkl Broadcast and Politemail offer a straightforward pricing model, with a clear base price and predictable add-ons (such as a mobile app). In contrast, ContactMonkey requires customized quotes.
Determine Which Capabilities and Features Matter Most
Are you still trying to figure out which features matter most? Make informed decisions about your internal communication software with our free buyer’s guide.
What are Customers Saying?
See what our clients have to say about working with Cerkl Broadcast
Kristina Stamper
Partnering with Cerkl has been a game changer. Their innovative email communications have streamlined our internal messaging and significantly boosted open and click through rates, and given us the ability to measure the success of our communication strategies.
Chad Schwalbach
Since implementing Cerkl Broadcast, our readership, our clicks, and our opens, are all up. It is satisfying for me as a communicator, to know we're reaching people, we're giving them information that engages them, and it makes it easier to go up the chain.
Tamara Palmer
The Cerkl platform lends itself to intuitive and engaging content creation with a ‘have it your way’ mantra in the manner in which you can design your communications. Drafting, scheduling, and sending are easy and allow for planning at all scales.
Olivia Groth
Honestly, I've never had a more streamlined implementation process! ... the team has been so amazing to work with!
Lore Otto
You have no idea how much better [Cerkl's] support is than our last provider... I love the chat feature.
Kristen Spilane
From quick troubleshooting to bigger problem solving... I've always felt really supported and valued as a Cerkl customer.
Cerkl gives you white glove service.
Every step of the way.
- Talk live with our US-based team. Average response time is only three minutes.
- 99% Customer Satisfaction Score (CSAT), far above industry average of 78%.
- Work with dedicated customer success managers for personalized strategic guidance.
The internal communication software broadcasting to over 5.5 million engaged employees per month
Ready to Transform Your Internal Communications?
Experience the power of AI-driven personalization, intelligent automation, and a no-code platform designed to elevate your internal communications. Whether you’re looking to boost employee engagement or streamline your content delivery, Cerkl has the tools you need to succeed.
