Internal Communications Blog
Our Most Recent Internal Comms Research

AI Newsletter for Employees: Where It Needs a Human, and How to Set It
AI newsletter for employees: what AI does well, where a human still decides, and how to set one up so each employee gets the stories that matter to them.
Outlook Sending Limits and What to Do at the Cap
October 21, 2026
Internal Email Communication

Outlook Sending Limits and What to Do at the Cap
Outlook sending limits: 500 recipients per email and 5,000 to 10,000 a day, depending on your account. What the limit error means and what to do at the cap.

How AI Is Changing the Internal Communications Role
How AI is changing the internal communications role: faster drafts, same trust and read gaps. The job shifts to judgment, targeting, and proof of landing.

Cerkl vs Workshop: Free Forever Plus Proof vs a Paid Newsletter Floor
Cerkl vs Workshop compared honestly: free forever Foundations with per-employee proof against Workshop's paid newsletter floor and 14-day trial.

Reach Every Employee in Internal Communications, Then Prove Who Read It
Reaching every employee in internal communications starts with delivery. The half that matters is proving which employees read the message, by name.
Internal Communication Strategy

What Is Horizontal Communication? Definition, Examples, and How to Improve It
Horizontal communication is how peers at the same level share information across teams. See examples, advantages, barriers, and how to improve it at work.

Frontline Employee Communication: Reach Them Where They Already Are
Frontline employee communication that works: reach deskless workers on the channels they already use, then see who read it by shift, site, and name.

Open Enrollment Communication Plan: Targeted Emails, a Deadline Cadence, and Proof It Landed
Open enrollment communication plan: send each employee group its own version, time reminders to the deadline, retarget non-engagers, and confirm who read it.

Employee Audience Manager for Internal Comms: Why All-Staff Fails
Employee audience manager workflows replace all-staff blasts with live HRIS audiences, dynamic segments, and retargeting for people who did not open or click.
Internal Communications Measurement

Free Internal Communications Platform: What "Free Forever" Should Actually Mean
Free internal communications platform buyers need: free forever vs trial vs demo wall, public pricing checks, and what Cerkl Foundations includes.

SharePoint Personalization: A 2026 Playbook for Internal Communications
SharePoint personalization for internal comms: a 2026 playbook to target employee content by audience, reach every channel, and measure what actually landed.

The AI Execution Gap in Internal Communications (And Why "Generation" Isn't the Answer)
The AI execution layer is what separates real AI for internal communications from generation-only tools. Here are the four layers, and what to ask your vendor.
Insights Is Here: A Rebuilt Analytics Experience for Broadcast
Cerkl Insights is live in Broadcast on June 20, 2026. A rebuilt analytics experience with clearer visuals, faster navigation, benchmark comparisons, and shareable dashboards.
Employee Engagement & Experience

AI Newsletter for Employees: Where It Needs a Human, and How to Set It
AI newsletter for employees: what AI does well, where a human still decides, and how to set one up so each employee gets the stories that matter to them.
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Change Communication Plan: A Template You Can Copy (and the Step Most Plans Skip)
A change communication plan template you can copy: audiences, messages, channels, timing, owners, and the step most plans skip: confirming each employee read it.

Stand Up Internal Comms Without an IT Project
Stand up internal comms without an IT project: map HRIS attributes with no code, add SSO to the IdP you already run, and send your first blast this afternoon.

How to Fix Internal Comms Without Replacing Your Intranet
Internal comms without replacing your intranet: add a delivery and measurement layer that reaches employees where they are and proves, by name, who read it.
Frontline & Mobile Workforce Communication

How to Create Mobile-Friendly Email Designs for Employees
This article discusses optimizing internal emails for mobile viewing. It focuses specifically on email formatting and responsiveness. The challenge centers on email usability. It aligns with email execution optimization.

Scaling Deskless Comms with AI-Driven Content Distribution
This article focuses on ai content distribution as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

Personalized Communication Solutions for Healthcare’s Deskless Workforce
This article covers personalized internal communication healthcare in the context of broader employee communication systems. It emphasizes coordinating messaging across channels, audiences, and governance needs. Use it to reduce fragmentation, improve reach to different worker types, and measure impact across touchpoints. Best fit when email is not the only channel that matters.

Closing the Campus Communication Gap and Engaging Deskless Workers
This article focuses on communication challenges for deskless workers in higher education. It addresses mobile access and non-email channels. Because the audience does not rely primarily on email, the solution requires multi-channel delivery. It aligns with omni-channel orchestration.
