Poppulo vs. ContactMonkey: Features, Pricing and AI Capabilities
How do Poppulo and ContactMonkey compare? And what does Cerkl Broadcast offer as an alternative?
What is the best internal communication software for your business?
The High-Level Comparison
About Poppulo
Poppulo Harmony is designed for enterprise clients with complex needs, offering integrated solutions with a strong focus on crisis communication – including two-way messaging, real-time alerts, and task management.
About ContactMonkey
ContactMonkey is an internal communications platform centered on email communication and employee engagement. It offers tools for real-time tracking, email management, and employee surveys, integrating primarily with Outlook and Gmail. This setup allows teams to manage and analyze internal emails within their existing email clients, minimizing the need for additional platforms.
About Cerkl Broadcast
Cerkl Broadcast differentiates itself by utilizing AI to deliver personalized, relevant content to employees. It integrates with channels like email, Slack, Microsoft Teams, and mobile apps, allowing dynamic engagement through automated content delivery. Cerkl Broadcast uses behavioral data to customize content, ensuring employees receive the most relevant information while boosting overall engagement. Get started with a free chat with our expert!
Poppulo
What Poppulo Offers:
Poppulo Harmony is designed to support enterprise-level crisis communication. It does this by offering real-time alerts, two-way messaging, and task management for efficient handling of critical events. It also includes advanced analytics to track engagement, making it valuable for organizations that prioritize clear communication, especially during emergencies.
Where Poppulo Falls Short:
While effective in crisis situations, Poppulo’s one-size-fits-all approach to regular communication lacks flexibility. The email editor is outdated — missing modern drag-and-drop functionality — and the platform does not provide AI-driven personalization. This limits Poppulo’s ability to deliver tailored content based on employee behavior, making it less suitable for organizations looking to scale personalized engagement on a daily basis.
For a more detailed analysis of Poppulo vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
ContactMonkey
What ContactMonkey Offers:
ContactMonkey is designed to enhance internal email communication and employee engagement by integrating with Outlook and Gmail. Its features include survey creation, pulse checks, and HTML email design, which allow organizations to create engaging email templates directly within their email clients. Real-time analytics provide insights into opens, clicks, and other metrics, helping communication teams measure engagement without needing to switch platforms.
Where ContactMonkey Falls Short:
ContactMonkey’s email-centric approach confines it to a one-size-fits-all model that focuses solely on email communication rather than supporting a multi-channel strategy. The platform lacks advanced AI-driven personalization, which limits its ability to tailor content based on individual employee behaviors or preferences. Additionally, ContactMonkey does not offer a native mobile app. This can be a disadvantage for companies with deskless or remote employees who rely on mobile access, reducing its flexibility for organizations seeking mass personalization and broader reach.
For a more detailed analysis of ContactMonkey vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
What Sets Cerkl Broadcast Apart
Cerkl Broadcast is designed to automate and personalize internal communications using advanced AI. Its AI-powered News Digests dynamically personalize content based on each employee’s behavior, preferences, and engagement history stand out. Cerkl Broadcast’s multi-channel delivery system, which can incorporate Email Blasts, Slack, Microsoft Teams, and mobile apps, ensures that employees receive the right message at the right time, improving engagement and communication efficiency. At the same time, internal communicators have total control over all the variables associated with News Digest set up. This applies to every imaginable parameter from design to segmentation and the time of delivery.
Feature Comparison
Poppulo Differentiation
Poppulo focuses on crisis communication and real-time messaging, which serves well in emergencies but falls short of day-to-day needs. Its lack of AI-powered personalization and outdated email tools make it less adaptable for companies seeking mass personalization and automation for regular ongoing internal communication.
ContactMonkey Differentiation
ContactMonkey centers on email management and analytics within Outlook and Gmail, streamlining email communication and tracking engagement. However, its reliance on email alone makes it less adaptable than multi-channel platforms, limiting its effectiveness for companies requiring broad, personalized communication across multiple channels.
Cerkl Broadcast Differentiation
Cerkl Broadcast’s AI capabilities are a standout feature. The platform uses behavioral data to segment audiences and personalize content, ensuring that each employee receives relevant communication. Its ability to automate content distribution across multiple channels (email, Slack, and mobile apps) and dynamically adjust based on engagement makes Cerkl Broadcast a highly efficient tool for internal communications.
AI Capabilities
Poppulo AI Capabilities:
Predictive Insights:
Poppulo AI analyzes employee behavior and engagement to forecast communication outcomes, providing predictive insights to improve decision-making.
Content Recommendations:
It suggests relevant content based on individual preferences, ensuring employees receive the most pertinent information tailored to their roles.
Natural Language Processing:
Poppulo uses NLP to analyze employee feedback and understand sentiment, allowing communication teams to adjust their strategies.
ContactMonkey AI Capabilities:
ChatGPT-based email assistant:
Helps communication teams to generate subject lines, email content, and surveys quickly.
Cerkl Broadcast AI Capabilities:
Dynamic Personalization
Cerkl AI used to power Broadcast is centered on delivering highly personalized communication. It tailors content to each employee based on their behavior, preferences, and engagement history, ensuring that messages are relevant and impactful for each individual.
Advanced Analytics
The platform’s AI offers detailed insights into employee engagement and content effectiveness, allowing communication teams to optimize their strategies in real-time.
Behavioral-Based Content Delivery
Cerkl AI continuously learns from employee interactions, refining how and when content is delivered to enhance relevance and engagement. It ensures that Broadcast communication is timely and tailored to individual preferences.
Cerkl AI stands out by offering deeply customized communication through dynamic personalization and behavioral-based content delivery. Compared to ContactMonkey and Poppulo, Cerkl Broadcast provides more granular AI-driven insights and invaluable personalization tailored to individual employees.
Pricing Comparison: Cerkl Broadcast vs. Poppulo Harmony vs. ContactMonkey
Cerkl Broadcast Pricing:
- Starting Price: $799 per month, scalable based on the number of employees included in the plan.
- Features: All Cerkl Broadcast capabilities are available from the start, providing access to core features like personalized Email Blasts and News Digests.
- Mobile App: Available for an additional 20% of the total cost.
- Transparent Pricing: Cerkl Broadcast offers clear, upfront pricing, making it easier for companies to plan their budget.
Poppulo Pricing:
- Annual Licensing Fees: Typically starts at around $26,000 per year, depending on factors like employee count and the features chosen.
- Modular Pricing: Poppulo’s model is based on a modular system, where features such as email, intranet, and digital signage are priced separately.
- Custom Quote: Final costs depend on a thorough assessment of the organization’s environment, feature needs, and desired outcomes.
- Setup Fees: Additional setup fees covering data integration, design, and training, are required in the first year.
ContactMonkey Pricing:
- Three Pricing Plans: Essential, Plus, and Enterprise
- Custom Pricing Model: Cost is determined based on the number of users, selected features, and integration needs.
- SMS: A paid add-on
Cerkl Broadcast offers a straightforward pricing model, with a clear base price and predictable add-ons (such as the mobile app). In contrast, both ContactMonkey and Poppulo require customized quotes, with ContactMonkey costs varying widely depending on the scope of features, and Poppulo starting at a significantly higher price point that can increase based on modular feature selections.
Determine Which Capabilities and Features Matter Most
What are Customers Saying?
See what our clients have to say about working with Cerkl Broadcast
Kristina Stamper
Partnering with Cerkl has been a game changer. Their innovative email communications have streamlined our internal messaging and significantly boosted open and click through rates, and given us the ability to measure the success of our communication strategies.
Chad Schwalbach
Since implementing Cerkl Broadcast, our readership, our clicks, and our opens, are all up. It is satisfying for me as a communicator, to know we're reaching people, we're giving them information that engages them, and it makes it easier to go up the chain.
Tamara Palmer
The Cerkl platform lends itself to intuitive and engaging content creation with a ‘have it your way’ mantra in the manner in which you can design your communications. Drafting, scheduling, and sending are easy and allow for planning at all scales.
Olivia Groth
Honestly, I've never had a more streamlined implementation process! ... the team has been so amazing to work with!
Lore Otto
You have no idea how much better [Cerkl's] support is than our last provider... I love the chat feature.
Kristen Spilane
From quick troubleshooting to bigger problem solving... I've always felt really supported and valued as a Cerkl customer.
Cerkl gives you white glove service.
Every step of the way.
- Talk live with our US-based team. Average response time is only three minutes.
- 99% Customer Satisfaction Score (CSAT), far above industry average of 78%.
- Work with dedicated customer success managers for personalized strategic guidance.
The internal communication software broadcasting to over 5.5 million engaged employees per month
Ready to Transform Your Internal Communications?
Experience the power of AI-driven personalization, intelligent automation, and a no-code platform designed to elevate your internal communications. Whether you’re looking to boost employee engagement or streamline your content delivery, Cerkl has the tools you need to succeed.
