Staffbase vs. ContactMonkey: Features, Pricing and AI Capabilities
What is the best internal communication software for your business?
The High-Level Comparison
About Staffbase
About ContactMonkey
About Cerkl Broadcast
Staffbase
What Staffbase Offers:
Where Staffbase Falls Short:
For a more detailed analysis of Staffbase vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
ContactMonkey
What ContactMonkey Offers:
Where ContactMonkey Falls Short:
For a more detailed analysis of ContactMonkey vs. Cerkl Broadcast, check out our dedicated 1-on-1 analysis.
What Sets Cerkl Broadcast Apart
Feature Comparison
Staffbase Differentiation
ContactMonkey Differentiation
Cerkl Broadcast Differentiation
AI Capabilities
Staffbase AI Capabilities:
AI Personalization
Predictive publishing and intelligent targeting optimize timing and reach but do not tailor content to individual employee behavior. Audience segmentation is refined, but personalization does not extend significantly into individualization.
Content Recommendations
Recommends content based on role and interest, improving message relevance but lacking behavior-based refinement.
ContactMonkey AI Capabilities:
ChatGPT-based email assistant
Helps communication teams to generate subject lines, email content, and surveys quickly.
Cerkl Broadcast AI Capabilities:
Dynamic Personalization
Cerkl AI used to power Broadcast is centered on delivering highly personalized communication. It tailors content to each employee based on their behavior, preferences, and engagement history, ensuring that messages are relevant and impactful for each individual.
Advanced Analytics
The platform’s AI offers detailed insights into employee engagement and content effectiveness, allowing communication teams to optimize their strategies in real-time.
Behavioral-Based Content Delivery
Cerkl AI continuously learns from employee interactions, refining how and when content is delivered to enhance relevance and engagement. It ensures that Broadcast communication is timely and tailored to individual preferences.
Pricing Comparison: Cerkl Broadcast vs. Staffbase vs. ContactMonkey
Cerkl Broadcast Pricing:
- Starting Price: $799 per month, scalable based on the number of employees included in the plan.
- Features: All Cerkl Broadcast capabilities are available from the start, providing access to core features like personalized Email Blasts and News Digests.
- Mobile App: Available for an additional 20% of the total cost.
- Transparent Pricing: Cerkl Broadcast offers clear, upfront pricing, making it easier for companies to plan their budget.
Staffbase Pricing:
- Pricing Structure: Staffbase pricing depends on several variables, such as the chosen product (employee app, intranet), required features, and the number of licensed employees.
- SMB Plan: Supports up to 1,000 employees. The cost grows significantly for larger companies or those requiring advanced features.
- Custom Pricing: Staffbase does not provide fixed prices upfront, making it more difficult to predict exact costs until a detailed consultation is done.
ContactMonkey Pricing:
- Three pricing plans: Essential, Plus, and Enterprise
- Custom pricing model: Cost is determined based on the number of users, selected features, and integration needs.
- SMS: A paid add-on
Pricing Summary:
Cerkl Broadcast offers a straightforward pricing model, with a clear base price and predictable add-ons including the mobile app. In contrast, both Staffbase and ContactMonkey require customized quotes.
Determine Which Capabilities and Features Matter Most
What are Customers Saying?
See what our clients have to say about working with Cerkl Broadcast
Kristina Stamper
Partnering with Cerkl has been a game changer. Their innovative email communications have streamlined our internal messaging and significantly boosted open and click through rates, and given us the ability to measure the success of our communication strategies.
Chad Schwalbach
Since implementing Cerkl Broadcast, our readership, our clicks, and our opens, are all up. It is satisfying for me as a communicator, to know we're reaching people, we're giving them information that engages them, and it makes it easier to go up the chain.
Tamara Palmer
The Cerkl platform lends itself to intuitive and engaging content creation with a ‘have it your way’ mantra in the manner in which you can design your communications. Drafting, scheduling, and sending are easy and allow for planning at all scales.
Olivia Groth
Honestly, I've never had a more streamlined implementation process! ... the team has been so amazing to work with!
Lore Otto
You have no idea how much better [Cerkl's] support is than our last provider... I love the chat feature.
Kristen Spilane
From quick troubleshooting to bigger problem solving... I've always felt really supported and valued as a Cerkl customer.
Cerkl gives you white glove service.
Every step of the way.
- Talk live with our US-based team. Average response time is only three minutes.
- 99% Customer Satisfaction Score (CSAT), far above industry average of 78%.
- Work with dedicated customer success managers for personalized strategic guidance.
The internal communication software broadcasting to over 5.5 million engaged employees per month
Ready to Transform Your Internal Communications?
Experience the power of AI-driven personalization, intelligent automation, and a no-code platform designed to elevate your internal communications. Whether you’re looking to boost employee engagement or streamline your content delivery, Cerkl has the tools you need to succeed.
