A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).
Oct 17, 2025
Discover the key employee experience metrics leaders must track to boost engagement, retention, and performance while driving measurable business outcomes.
Oct 17, 2025
Learn what Internal communication benchmarks are, why they matter, and how to measure them — plus sector insights and how to track the metrics that drive results.
Oct 17, 2025
Discover 17 internal email best practices for HR and internal communications teams that improve clarity, boost engagement, reduce overload, and deliver measurable results.
Oct 17, 2025
Learn how to plan and run an effective in-house internal communications workshop with tools, tips, facilitation strategies, and follow-up guidance.
Oct 17, 2025
Learn how to promote diversity and inclusion in the workplace with 16 practical strategies and updated insights for 2025.
Oct 17, 2025
Here are 6 great tips to help you drive progress using inclusive internal communications within your organization on Women's Equality Day 2025.
Oct 17, 2025
Discover what employee experience (EX) really means, how it differs from engagement, and the best strategies, tools, and examples to improve yours in 2025.
Oct 17, 2025
Discover how strong management communication boosts team alignment, trust, and performance. Learn practical strategies and how to scale your message effectively.
Oct 17, 2025
Learn how to improve top-down or downward communication with clear strategies, examples, and best practices to boost alignment and employee engagement.
Oct 17, 2025
Discover what employee engagement is, why it matters, and practical strategies — plus the best tools to boost connection, performance, and retention.
Oct 17, 2025
Discover what an employee value proposition (EVP) is, why it matters, and how to craft and communicate one that attracts, engages, and retains top talent.
Oct 17, 2025
Crafting an effective employee experience framework is essential for creating a positive, engaging, and productive workplace. Here’s how to do it.
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