A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).
Oct 17, 2025
Learn now to create mobile-friendly internal emails that are responsive, accessible, and engaging with best practices, strategies, and metrics.
Oct 17, 2025
Discover how to write effective internal email subject lines that boost open rates and employee engagement. Learn best practices, common mistakes, and explore examples.
Oct 17, 2025
Considering switching from a client-based email tool to cloud-based email services? We are here to help you decide which approach is right for your organization.
Oct 17, 2025
25 ideas for a great holiday message to employees. Learn why recognition matters, explore best practices, and get examples that boost morale and workplace culture.
Oct 17, 2025
Two-way communication is a vital element that increases employee productivity. Want to increase your bottom line? Learn how — FREE.
Oct 17, 2025
Discover best practices and 30 example employee engagement survey questions to boost participation, gather actionable feedback, and improve workplace culture.
Oct 17, 2025
Discover 5 practical tips to prevent employee email overload, boost productivity, and improve engagement by reducing inbox clutter and digital fatigue.
Oct 17, 2025
Internal communications metrics are a vital component of any successful internal communications strategy. Here’s why they matter so much.
Oct 17, 2025
Discover the best time to send internal emails to maximize engagement, boost open rates, and reach employees when they’re most attentive.
Oct 17, 2025
Generic employee personas don’t work. Learn why and how detailed, data-driven personas can improve engagement, personalization, and communication strategies.
Oct 17, 2025
Learn how HR can use open enrollment announcements, emails, and multichannel campaigns to simplify benefits communication and boost enrollment success.
Oct 17, 2025
Discover 10 essential email security best practices for safeguarding your internal communications. Learn how to protect sensitive information.
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