A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).
Oct 17, 2025
Learn how to schedule email Outlook across Classic, New, and Web versions. Understand the limitations, why timing matters, and smarter tools for internal communications.
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Oct 17, 2025
Learn how to schedule an email in Gmail, understand its limits, and discover how Cerkl Broadcast automates recurring sends to save time.
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Oct 17, 2025
Employee segmentation can help to increase engagement more than you might imagine. We tell you why and how to use it effectively.
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Oct 17, 2025
Learn what Gmail sending limits are, how they restrict daily and bulk emails, and why they can create serious challenges for workplace communication.
Oct 17, 2025
It's important to be able to track and analyze email traffic. Gmail analytics don’t exist. But there are workarounds as well as other more effective options.
Oct 17, 2025
Discover how to create a contact group in Gmail. Learn their benefits for workplace communication, their limitations, and how to manage them.
Oct 17, 2025
Discover how to create a contact group in Gmail. Learn their benefits for workplace communication, their limitations, and how to manage them.
Oct 17, 2025
60 effective employee pulse survey questions to boost engagement, provide real-time feedback, and help build a stronger workplace culture.
Oct 17, 2025
Learn how to plan, execute, and improve your internal comms email strategy with practical tips on audience segmentation, timing, personalization, and performance measurement.
Oct 17, 2025
Discover meaningful work anniversary messages and creative recognition ideas to celebrate milestones, boost morale, and strengthen workplace culture.
Oct 17, 2025
Discover 5 internal email analytics best practices that go beyond opens and clicks. Learn how to track engagement, prove ROI, and improve comms strategy.
Oct 17, 2025
An employee pulse survey is the ideal tool for getting real-time feedback from your workforce. Here’s how and why they are ultra-important.
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