PennySwift

A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).

Penny Swift
's latest article

ROI Communications: 4 Reasons Why You Can't See the Benefits

Oct 17, 2025

Unlock the full potential of your business with a focus on maximizing ROI on communications. Our expert solutions drive impactful results.

Employee Voice: Genuine Empowerment or HR Buzzword

Oct 17, 2025

Explore what employee voice really means, and how to turn feedback into action using pulse surveys, analytics, and inclusive communication.

How to Send a Calendar Invite in Outlook - Restriction Free

Oct 17, 2025

Learn how to send Outlook calendar invites without restrictions, troubleshoot common issues, and discover a smarter alternative for large-scale scheduling.

How to Host a Virtual Town Hall Meeting: A Guide for 2025

Oct 17, 2025

Research proves that virtual town hall meetings are immensely effective. Make the best of yours with our comprehensive guidelines and free advice.

How to Improve Internal Email Open Rates and Click-Through Rates

Oct 17, 2025

Email is the most popular communication channel. So, it’s vital to track email metrics, especially internal email open rates. Here’s why and how.

7 Steps to Conduct a Successful Internal Communications Audit

Oct 17, 2025

Learn how to conduct a successful internal communications audit to promote your internal communications strategy. Discover tools, tips, and an invaluable template.

How to Send a Google Calendar Invite (and a Smarter Way)

Oct 17, 2025

Learn how to send a Google Calendar invite across devices — and discover a smarter way to manage large-scale invites with dynamic updates and leader visibility.

Change Management Communication with 7-Step Plan and Examples

Oct 17, 2025

Discover why effective change management communication is the cornerstone of successful organizational transitions, ensuring clarity, and engagement.

65 Happy Birthday Messages Coworkers Will Love

Oct 17, 2025

Looking for the perfect happy birthday message to a coworker? Get expert tips and 65 message examples to help you write personal birthday wishes.

How Workplace Experience Fuels Employee Performance

Oct 17, 2025

A positive workplace experience leads to higher job performance, better customer satisfaction, and improved business outcomes. Here’s the key to improvement.

What is Employee Turnover and How to Reduce it?

Oct 17, 2025

It is not just people quitting that’s important. Employee turnover negatively impacts companies dramatically in many ways. Find out how to reduce it.

12 Best Internal Communications Conferences and Events in 2025

Oct 17, 2025

Explore what the top 2025 internal communications conferences offer. Network with experts, stay updated on industry advancements, and elevate communication strategies.