PennySwift

A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).

Penny Swift
's latest article

Internal Email: 8 Key Tips to Master Communication

Oct 17, 2025

Harness the potential of 8 expertly crafted internal email best practices for seamless employee communication and collaboration.

What is an Internal Company Newsletter and Why Your Company Needs One

Oct 17, 2025

An internal company newsletter is an invaluable tool for internal communications. Find out everything you need to know including five newsletter software options.

How to Make a Newsletter in Word and Other Modern Tools

Oct 17, 2025

Are you wondering how to make a newsletter in word? It’s easy, but it’s not your only newsletter solution. We’ve got you covered. Read on…

How Employee Email Retargeting Boosts Workforce Engagement

Oct 17, 2025

Have you considered employee email retargeting? It’s a super-easy way to get to employees who missed your messages first time around. Here’s how.

24 December Newsletter Ideas to Celebrate Employees and Holidays

Oct 17, 2025

Looking for inspirational December newsletter ideas? Look no further. We’ve got you covered with everything you need to keep your employees engaged.

20 November Newsletter Ideas to Make the Most of the Holiday Season

Oct 17, 2025

We’ve just unlocked our November newsletter ideas. You are welcome to use them to engage your employees and optimize their newsletter experience.

Enhance External Reach with Broadcast’s New Social Advocacy Feature

Oct 17, 2025

Effortlessly share stories and company information beyond your company’s walls with the new Broadcast Social Advocacy feature. We will show you how.

10 Internal Communications Job Descriptions to Fill Key Roles in 2025

Oct 17, 2025

The importance of an internal communications job description lies in attracting the right talent and ensuring clear responsibilities for organizational success.

Celebrating the Backbone of Every Business: Customer Service

Oct 17, 2025

NCSW is a great time to highlight how customer service provides the ultimate competitive advantage. Cerkl’s CS Team shares who they are and what they do.

Stack & Plan: IC Strategies Before Budget Season

Oct 17, 2025

It is crucial to align internal communications strategy and budget to drive organizational goals. Insight from our webinar will help you do this with confidence.

A Complete Guide to GDPR Compliance for Internal Communications

Oct 17, 2025

GDPR compliance for internal communications has been enforced since May 2018, but many companies still violate the regulations. Here’s how to comply and avoid fines.

Innovations in Employee Communications: A Success Story

Oct 17, 2025

Cerkl Founder and CEO, Tarek Kamil, talks to Paycor internal communicators Ali Mallett and Valarie McCarthy about how Cerkl Broadcast has impacted their business by providing strategic value.