PennySwift

A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).

Penny Swift
's latest article

Company Core Values: What They Are & Why They Drive Results

Oct 17, 2025

Discover what company core values are, why they matter, and how 11 top organizations use them to shape culture and drive results.

Scaling Deskless Comms with AI-Driven Content Distribution

Oct 17, 2025

Discover how AI content distribution improves communication with deskless workers through personalization, timing, and multichannel delivery.

Why Leadership Burnout is a Communications Problem

Oct 17, 2025

Leadership burnout is rising. Discover how poor communication fuels it, and how better habits, tools, and support can help prevent it.

How Can AI Transform Employee Onboarding

Oct 17, 2025

See how AI-powered comms transform onboarding, automating welcome messages, tailoring training, and setting new hires up for confident, fast starts.

Crisis Communication: Navigating Turbulent Waters with Clarity

Oct 17, 2025

Master the essentials of crisis communication with practical strategies to build a clear, responsive, and resilient plan for any emergency scenario.

Impact of AI-Powered Communication on Team Productivity

Oct 17, 2025

Discover how AI-powered communication tools boost team productivity with personalization, predictive delivery, and omnichannel engagement.

What Microsoft’s 2024 Outlook Add-Ins Phase-Out Means for Your Business

Oct 17, 2025

Will the upcoming end of Outlook VSTO add-in and COM add-in Outlook extensions disrupt your organization? Don’t panic, you have options.

How to Write a Short Condolence Message for a Coworker + 30 Examples

Oct 17, 2025

Discover how to write a thoughtful condolence message for a coworker with 30 examples and best practices for professional sympathy.

11 Key Reasons Why Internal Communication is Important

Oct 17, 2025

Unlock the power of internal communication and create alignment within your organization, empower employees, and drive sustainable business growth.

How to Use AI in Employee Engagement in 2025

Oct 17, 2025

More and more companies are using AI in employee engagement to improve impact. It’s a challenge to get it right. We’ve got you covered.

13 Employee Newsletter Best Practices To Keep Your Employees Engaged

Oct 17, 2025

Do you know how important internal newsletters can be? We’re sharing some of the best employee newsletter best practices so you can add punch to yours.

AI in Internal Communications: 5 Steps to Implement it Efficiently

Oct 17, 2025

AI in internal communications is gaining momentum fast. Don’t get left behind. Here’s the info you need plus guidance on the best tools to use.