A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).
.avif)
Oct 17, 2025
Democratizing internal comms makes communication accessible to all. Discover how equity, culture, and Cerkl’s Foundations Plan empower every organization.
Oct 17, 2025
Do you have employee distribution lists? If you don’t, be sure not to underestimate their value. We explain why and how to use them to streamline internal comms.
Oct 17, 2025
Learn how to schedule and send a recurring internal email in Outlook. Explore its limitations and discover smarter automation with Cerkl Broadcast.
Oct 17, 2025
Learn how to personalize internal emails that engage employees, build trust, and improve communication results with proven best practices and common pitfalls to avoid.
Oct 17, 2025
Discover how a thoughtful welcome to the team message builds belonging, boosts engagement, and strengthens employee retention from day one. Here are 20 great ideas.
Oct 17, 2025
Learn how to create a newsletter in Outlook and send it effectively with templates, mailing lists, and tips for engaging, professional communication.
Oct 17, 2025
Do you know how to communicate culture to employees? Learn all about communication culture and how to use it effectively in the workplace.
.avif)
Oct 17, 2025
Learn how to stop external Outlook email forwarding, to protect sensitive data, and prevent unauthorized sharing of internal communications.
.avif)
Oct 17, 2025
Learn how to prevent forwarding email in Gmail, reduce data risks, disable auto-forwarding, and protect sensitive internal communication.
.avif)
Oct 17, 2025
Learn how to create Outlook email templates for consistent, professional employee communication and understand their limitations.
.avif)
Oct 17, 2025
Learn how to create Gmail Templates for internal communication, their benefits, and where they fall short for large-scale employee messaging.
Oct 17, 2025
When somebody leaves the company what do you do? We suggest meaningful retirement messages for a coworker. We show you how to embrace the idea beautifully.