A wordsmith with a profound understanding of communication, the author of over 40 books and 10 study guides. Their journey spans investigative journalism, magazine features, non-fiction works, and digital publications, reflecting an unwavering dedication to the craft of conveying ideas. She is an Affiliate member of the Institute of Internal Communication (IOCI).
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December 23, 2025
Oct 17, 2025
Learn how to stop external Outlook email forwarding, to protect sensitive data, and prevent unauthorized sharing of internal communications.
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Oct 17, 2025
Learn how to prevent forwarding email in Gmail, reduce data risks, disable auto-forwarding, and protect sensitive internal communication.
Oct 17, 2025
Learn how to create Outlook email templates for consistent, professional employee communication and understand their limitations.
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Oct 17, 2025
Learn how to create Gmail Templates for internal communication, their benefits, and where they fall short for large-scale employee messaging.
Oct 17, 2025
When somebody leaves the company what do you do? We suggest meaningful retirement messages for a coworker. We show you how to embrace the idea beautifully.
Oct 17, 2025
Learn how to schedule email Outlook across Classic, New, and Web versions. Understand the limitations, why timing matters, and smarter tools for internal communications.
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Oct 17, 2025
Learn how to schedule an email in Gmail, understand its limits, and discover how Cerkl Broadcast automates recurring sends to save time.
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Oct 17, 2025
Employee segmentation can help to increase engagement more than you might imagine. We tell you why and how to use it effectively.
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Oct 17, 2025
Learn what Gmail sending limits are, how they restrict daily and bulk emails, and why they can create serious challenges for workplace communication.
Oct 17, 2025
It's important to be able to track and analyze email traffic. Gmail analytics don’t exist. But there are workarounds as well as other more effective options.
Oct 17, 2025
Discover how to create a contact group in Gmail. Learn their benefits for workplace communication, their limitations, and how to manage them.
Oct 17, 2025
Discover how to create a contact group in Gmail. Learn their benefits for workplace communication, their limitations, and how to manage them.