Internal Communications Blog

We've compiled all of our internal communications research, best practices, case studies, webinars and conferences into a single resource built for internal comms practitioners and strategists.

Our Most Recent Internal Comms Research

Employee Communication App: What It Is and How to Choose One

Employee Communication App: What It Is and How to Choose One

An employee communication app puts targeted news and alerts on the phones employees carry and shows who read them. What it is, who needs one, and what to check.

Internal Email Communication

Employee configuring recurring email settings in Outlook

How to Send a Recurring Email in Outlook (New and Classic)

How to send a recurring email in Outlook: Power Automate steps for weekly or monthly sends, plus Schedule send in new Outlook, classic Outlook and the web.

Internal communications manager reviewing Outlook sending limit alert

Outlook Sending Limits and What to Do at the Cap

Outlook sending limits: 500 recipients per email and 5,000 to 10,000 a day, depending on your account. What the limit error means and what to do at the cap.

AI Is Changing the Internal Communications Role

How AI Is Changing the Internal Communications Role

How AI is changing the internal communications role: faster drafts, same trust and read gaps. The job shifts to judgment, targeting, and proof of landing.

Cerkl vs Workshop

Cerkl vs Workshop: Free Forever Plus Proof vs a Paid Newsletter Floor

Cerkl vs Workshop compared honestly: free forever Foundations with per-employee proof against Workshop's paid newsletter floor and 14-day trial.

Internal Communication Strategy

Employee Communication App: What It Is and How to Choose One

Employee Communication App: What It Is and How to Choose One

An employee communication app puts targeted news and alerts on the phones employees carry and shows who read them. What it is, who needs one, and what to check.

An internal communication dashboard showing employee email read metrics.

How to Prove Employees Read Internal Communications

An open rate can't prove anyone read your message. Learn how to prove employees read internal communications, by name and by audience, and report it to leaders.

Employee Feedback Loop: How to Close It and Prove You Acted

Employee Feedback Loop: How to Close It and Prove You Acted

An employee feedback loop closes when people see you acted. Four steps: collect, decide, send a "you said, we did" update, and confirm it reached everyone.

Omni-Channel Internal Communications: How to Choose Channels

Omni-Channel Internal Communications: How to Choose Channels

Omni-channel internal communications, explained: how it differs from multichannel, which channels fit each audience, and how to see who read each message.

Internal Communications Measurement

free internal communications platform

Free Internal Communications Platform: What "Free Forever" Should Actually Mean

Free internal communications platform buyers need: free forever vs trial vs demo wall, public pricing checks, and what Cerkl Foundations includes.

An internal communicator reviewing personalized content on SharePoint

SharePoint Personalization: A 2026 Playbook for Internal Communications

SharePoint personalization for internal comms: a 2026 playbook to target employee content by audience, reach every channel, and measure what actually landed.

The AI Execution Gap in IC

The AI Execution Gap in Internal Communications (And Why "Generation" Isn't the Answer)

The AI execution layer is what separates real AI for internal communications from generation-only tools. Here are the four layers, and what to ask your vendor.

cerkl insights update

Insights Is Here: A Rebuilt Analytics Experience for Broadcast

Cerkl Insights is live in Broadcast on June 20, 2026. A rebuilt analytics experience with clearer visuals, faster navigation, benchmark comparisons, and shareable dashboards.

Employee Engagement & Experience

AI Newsletter for Employees: Where It Needs a Human, and How to Set It Up

AI Newsletter for Employees: Where It Needs a Human, and How to Set It

AI newsletter for employees: what AI does well, where a human still decides, and how to set one up so each employee gets the stories that matter to them.

Change Communication Plan: A Template You Can Copy (and the Step Most Plans Skip)

Change Communication Plan: A Template You Can Copy (and the Step Most Plans Skip)

A change communication plan template you can copy: audiences, messages, channels, timing, owners, and the step most plans skip: confirming each employee read it.

Stand up internal comms without an IT project

Stand Up Internal Comms Without an IT Project

Stand up internal comms without an IT project: map HRIS attributes with no code, add SSO to the IdP you already run, and send your first blast this afternoon.

internal comms without replacing intranet

How to Fix Internal Comms Without Replacing Your Intranet

Internal comms without replacing your intranet: add a delivery and measurement layer that reaches employees where they are and proves, by name, who read it.

Frontline & Mobile Workforce Communication

Internal communications manager reviewing mobile email preview

How to Create Mobile-Friendly Email Designs for Employees

This article discusses optimizing internal emails for mobile viewing. It focuses specifically on email formatting and responsiveness. The challenge centers on email usability. It aligns with email execution optimization.

Internal communications manager improving ai content distribution in Gmail or Outlook email campaign dashboard

Scaling Deskless Comms with AI-Driven Content Distribution

This article focuses on ai content distribution as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

Internal communications team coordinating personalized internal communication healthcare across multiple channels on an employee communications platform

Personalized Communication Solutions for Healthcare’s Deskless Workforce

This article covers personalized internal communication healthcare in the context of broader employee communication systems. It emphasizes coordinating messaging across channels, audiences, and governance needs. Use it to reduce fragmentation, improve reach to different worker types, and measure impact across touchpoints. Best fit when email is not the only channel that matters.

University staff communicating with frontline campus employees via mobile devices

Closing the Campus Communication Gap and Engaging Deskless Workers

This article focuses on communication challenges for deskless workers in higher education. It addresses mobile access and non-email channels. Because the audience does not rely primarily on email, the solution requires multi-channel delivery. It aligns with omni-channel orchestration.