Internal Communications Blog
Our Most Recent Internal Comms Research

Stop Guessing: The Internal Comms Metrics That Actually Matter
This article explains internal comms metrics that matter in a way internal communications managers can apply quickly. It frames the core concepts, common pitfalls, and practical best practices. Use it to align stakeholders, improve clarity, and strengthen your communication program. It's primarily strategy and education, not tool-specific execution.
How to Create and Send a Better Employee Survey in Outlook
February 5, 2026
10 Best Free Internal Communications Email Software for 2026
January 27, 2026
Why Gmail Spam Filtering Harms Your Employee Communication
January 23, 2026
8 Best Communication Tools for Remote Teams
January 19, 2026
Internal Email Communication
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How to Create and Send a Better Employee Survey in Outlook
This article explains how to create surveys in Outlook. While surveys involve feedback, the execution is email-based. The problem centers on using email tools effectively. It aligns with email-centric solutions.

10 Best Free Internal Communications Email Software for 2026
Internal email is still the default channel, but most teams struggle with low engagement and inbox overload. This article reviews free internal email tools using clear criteria: ease of creation, segmentation, delivery controls, and analytics. The takeaway: choose a free tool that supports targeting and measurement, not just hitting send.
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Why Gmail Spam Filtering Harms Your Employee Communication
This article focuses on gmail spam filtering as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

6 Internal Email Design Tips That Actually Work
This article focuses on internal email layout, formatting, hierarchy, and readability to increase engagement. It offers tactical guidance on structuring emails for clarity and performance. The problem it addresses is email effectiveness and employee attention. The solution remains rooted in optimizing email itself.
Internal Communication Strategy

10 Best Free Internal Communications Email Software for 2026
Internal email is still the default channel, but most teams struggle with low engagement and inbox overload. This article reviews free internal email tools using clear criteria: ease of creation, segmentation, delivery controls, and analytics. The takeaway: choose a free tool that supports targeting and measurement, not just hitting send.
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8 Best Communication Tools for Remote Teams
This article reviews communication tools used by remote teams, including chat, video, intranet, and email platforms. It clearly addresses a multi-channel technology ecosystem. The problem is not limited to email optimization. It aligns with omni-channel communication strategy.

10 Best Employee Communication Software Options for 2026
This guide compares leading employee communication software platforms and explains what matters most as comms gets more complex. It emphasizes mass personalization, stronger segmentation, and analytics that link comms to productivity and outcomes. Use it to shortlist tools based on channels, targeting, and measurement depth. The bottom line: platform fit should match your workforce complexity, not just features.

How to Plan, Execute, and Improve Your Internal Comms Email Strategy
This article outlines building an internal email strategy. The focus remains email-specific. The problem is optimizing internal email planning. It aligns with Foundations.
Internal Communications Measurement

Stop Guessing: The Internal Comms Metrics That Actually Matter
This article explains internal comms metrics that matter in a way internal communications managers can apply quickly. It frames the core concepts, common pitfalls, and practical best practices. Use it to align stakeholders, improve clarity, and strengthen your communication program. It's primarily strategy and education, not tool-specific execution.

Gmail Analytics: How to Track and Analyze Email Traffic and CTR
This article provides tactical guidance for tracking Gmail traffic and click-through rates. It is focused on email performance measurement. The problem is internal email optimization. The solution remains email-focused.

Employee Experience Metrics Leaders Can’t Afford to Ignore
This article outlines metrics used to measure employee experience. It discusses surveys, performance indicators, and feedback loops. The focus is measurement frameworks rather than channel execution. It serves as educational strategy content.

ROI Communications: 4 Reasons Why You Can't See the Benefits
This article explains roi communications in a way internal communications managers can apply quickly. It frames the core concepts, common pitfalls, and practical best practices. Use it to align stakeholders, improve clarity, and strengthen your communication program. It's primarily strategy and education, not tool-specific execution.
Employee Engagement & Experience

20 Best Welcome to the Team Messages to Engage New Employees
A good welcome message is the first real internal communication a new hire experiences, so it sets the tone for trust and belonging. This article explains why sincere welcomes improve well-being and retention, then shares practical best practices. It provides 20 ready-to-use examples for managers and peers. The takeaway: personalize early onboarding communication so new hires feel seen and supported.

12 Tips on How to Effectively Communicate Culture in the Workplace
Culture is communicated whether you plan it or not. This article shares practical ways to communicate culture consistently, from storytelling and recognition to leadership behavior and two-way feedback. It helps internal comms teams turn abstract values into repeatable signals employees notice. The takeaway: culture sticks when messages match lived reality.
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Employee Segmentation: The Key to Unlocking Workforce Engagement
This article expands on segmentation as a strategy for improving workforce engagement. It discusses personalization across employee touchpoints. The challenge involves coordinated targeting beyond email. It aligns with omni-channel orchestration.

30 Insightful Employee Engagement Survey Questions
Engagement surveys fail when questions are vague and results go nowhere. This article provides 30 employee engagement survey questions across formats, audiences, and topics, plus clear design best practices. It also explains how to balance quantitative and open-ended questions and avoid bias. The takeaway: the survey is step one; impact comes from sharing results and taking visible action.
Frontline & Mobile Workforce Communication

How to Create Mobile-Friendly Email Designs for Employees
This article discusses optimizing internal emails for mobile viewing. It focuses specifically on email formatting and responsiveness. The challenge centers on email usability. It aligns with email execution optimization.

Scaling Deskless Comms with AI-Driven Content Distribution
This article focuses on ai content distribution as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

Personalized Communication Solutions for Healthcare’s Deskless Workforce
This article covers personalized internal communication healthcare in the context of broader employee communication systems. It emphasizes coordinating messaging across channels, audiences, and governance needs. Use it to reduce fragmentation, improve reach to different worker types, and measure impact across touchpoints. Best fit when email is not the only channel that matters.

Closing the Campus Communication Gap and Engaging Deskless Workers
This article focuses on communication challenges for deskless workers in higher education. It addresses mobile access and non-email channels. Because the audience does not rely primarily on email, the solution requires multi-channel delivery. It aligns with omni-channel orchestration.
