Internal Communications Blog

We've compiled all of our internal communications research, best practices, case studies, webinars and conferences into a single resource built for internal comms practitioners and strategists.
Blog

Internal Email Communication

Articles and research on the best practices of drafting, designing and sending internal email to your employees.

Team reviewing accessibility for internal comms standards

Accessibility for Internal Comms: What WCAG Pressure Means This Year

Accessibility for internal comms is now a practical compliance and workflow issue. Learn what WCAG pressure means this year, what to fix first, and why inbox tools break at scale.

Internal communications manager designing internal email template on laptop

6 Internal Email Design Tips That Actually Work

This article focuses on internal email layout, formatting, hierarchy, and readability to increase engagement. It offers tactical guidance on structuring emails for clarity and performance. The problem it addresses is email effectiveness and employee attention. The solution remains rooted in optimizing email itself.

IT manager comparing Outlook and Gmail email platforms

How to Pick between Outlook and Gmail for Internal Comms in 2026

This article compares Outlook and Gmail as email tools. It is focused on email platform choice. The problem centers on email selection. It aligns with Foundations.

Internal communications leader reviewing democratizing internal comms framework and strategy notes in a team meeting

Why Democratizing Internal Comms Is Essential to Workplace Health

This article explains democratizing internal comms in a way internal communications managers can apply quickly. It frames the core concepts, common pitfalls, and practical best practices. Use it to align stakeholders, improve clarity, and strengthen your communication program. It's primarily strategy and education, not tool-specific execution.

Internal communications manager improving employee distribution lists in Gmail or Outlook email campaign dashboard

Why Segment and Automate Employee Distribution Lists?

This article focuses on employee distribution lists as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

Employee configuring recurring email settings in Outlook

How to Schedule and Send a Recurring Internal Email in Outlook

This article explains sending recurring emails in Outlook. It is focused entirely on email execution. The problem centers on email automation. It aligns with Foundations.

Communications manager configuring personalized email campaign

How to Personalize Your Internal Email to Engage Employees

This article focuses on personalizing internal email campaigns. The problem is improving email engagement. The solution is email-centric. It aligns with Foundations.

Communications manager designing newsletter in Outlook

How to Create and Send a Newsletter in Outlook and Send It

This article focuses on building and sending newsletters via Outlook. It is email execution specific. The problem is optimizing internal email newsletters. It aligns with email-based communication.

Internal communications manager improving outlook email forwarding in Gmail or Outlook email campaign dashboard

Stop Employees from Forwarding Emails in Outlook Externally

This article focuses on outlook email forwarding as an internal email execution problem. It highlights practical tactics to improve deliverability, engagement, and consistency. Use it to standardize your approach, reduce manual work, and get better results from employee email. Ideal for teams relying on Gmail or Outlook as the primary channel.

Employee configuring Gmail forwarding settings on laptop

Gmail Forwarding Risks Explained and How to Stop Them

This article explains Gmail forwarding functionality. It is purely email-based and tactical. The challenge centers on managing internal email workflows. The solution remains email-focused.

Employee setting up Outlook email template

How to Create and Use Company-Wide Outlook Email Templates

This article explains creating and managing Outlook templates. It is purely email-focused. The challenge is improving email efficiency. It aligns with email optimization.

Employee creating Gmail template for internal communication

How to Create Gmail Templates for Employee Communications​

This article explains how to use Gmail templates for internal communication. It is focused on email efficiency and execution. The problem is optimizing email workflow. It aligns with email-centric solutions.

HR manager drafting retirement message for coworker

How to Create Perfect Retirement Messages for a Coworker: 50 Examples

This article provides examples of retirement messages. It focuses on crafting thoughtful content rather than channel strategy. It serves as a creative resource. It is educational.

Employee scheduling internal email in Outlook

How to Schedule an Email in Outlook Without Limitations

This article explains Outlook scheduling functionality. It is email execution specific. The solution remains email-focused. It aligns with Foundations.

Employee scheduling recurring internal email in Gmail

How to Schedule a Recurring Employee Email in Gmail

This article explains scheduling recurring emails in Gmail. It is purely email-focused. The problem centers on email automation. It aligns with Foundations.

Internal communications manager reviewing Gmail sending limit notification

Gmail Sending Limits and How to Bypass Them

This article discusses Gmail sending limits and how to handle volume constraints. It focuses entirely on email execution challenges. The solution centers on email infrastructure. It aligns with email optimization.

Communications manager analyzing Gmail click-through rate metrics

Gmail Analytics: How to Track and Analyze Email Traffic and CTR

This article provides tactical guidance for tracking Gmail traffic and click-through rates. It is focused on email performance measurement. The problem is internal email optimization. The solution remains email-focused.

Internal communications manager editing Outlook distribution list

How to Create and Edit a Distribution List in Outlook

This article explains creating and editing distribution lists in Outlook. It is purely email-focused. The challenge is managing internal email distribution. It aligns with email optimization.

Employee organizing Gmail contact group for internal mailing list

How to Create an Employee Contact Group in Gmail

This article explains how to create contact groups in Gmail. It focuses entirely on email list management. The problem is email workflow efficiency. It aligns with email-centric solutions.

HR leader analyzing employee pulse survey responses on dashboard

60 Best Employee Pulse Survey Questions​

This article provides sample pulse survey questions to help organizations gather employee feedback. It discusses timing, clarity, and using responses to inform strategy. While surveys can be distributed via email, the focus is on question design and engagement measurement. The content is primarily educational and strategic.

Communications manager drafting internal email strategy plan

How to Plan, Execute, and Improve Your Internal Comms Email Strategy

This article outlines building an internal email strategy. The focus remains email-specific. The problem is optimizing internal email planning. It aligns with Foundations.