Internal Communications Blog

We've compiled all of our internal communications research, best practices, case studies, webinars and conferences into a single resource built for internal comms practitioners and strategists.
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Internal Communication Strategy

Master the art of strategic employee communication. Explore expert insights, frameworks, and proven tactics to align your workforce and drive business goals.

Acknowledgments Work for Internal Comms

How Acknowledgments Work for Internal Comms

Internal communications acknowledgments are timestamped read confirmations in the Blast. See who confirmed a policy send, then retarget only the holdouts.

An internal communication dashboard showing employee email read metrics.

Internal Communications Measurement That Proves Employees Read It

Internal communications measurement fails when open rates and ROI hide who engaged. Prove employees read it with per-employee opens and acknowledgments.

approval workflows internal communications

How Approval Workflows Work for Internal Comms

Approval workflows for internal communications put Create vs Approve gates before content can send. How Broadcast Content Hub Queue works, and how to start.

mynews internal communications

How MyNews Works for Internal Comms

MyNews internal communications delivers a personalized employee news feed per person. How Broadcast News Digests work, where they change the job, and how to start.

audience sync internal communications

Audience Sync for Internal Communications vs Static Lists

Audience sync internal communications keeps HRIS and directory data live so you reach the right people. How it works, why static lists fail, and how to start.

internal communications report to leadership

How to Report Internal Communications Results to Leadership

Build an internal communications report to leadership that gets acted on: named-reader data instead of averages, a five-part structure, and a clear ask.

Internal newsletter software

How to Choose Internal Newsletter Software in 2026

Internal newsletter software you can start free: how to choose a purpose-built, free-forever employee newsletter tool, what to evaluate, and when to upgrade.

An internal communicator sharing engagement analytics

The 5 Questions Every Internal Communicator Should Be Able to Answer

How to measure internal communications comes down to five questions every communicator should answer about their last send, from who received it to what to fix next.

AI Communications Stack

Where AI Belongs (and Doesn't Belong) in Your Communications Stack

When to use AI in internal communications comes down to one test: can you prove the message landed? A practitioner's guide to what to automate, keep human, and verify.

An internal communicator pushing content via Broadcast to Microsoft Teams

AI in Microsoft Teams: Where Native Ends for Internal Comms

Native Microsoft Teams AI drafts and posts messages, but can't measure internal comms in Microsoft Teams. Here's where native ends and per-employee read tracking begins.

7 Best Free Employee Newsletter Tools for 2026

7 Best Free Employee Newsletter Tools for 2026

The best free employee newsletter tool isn't a trial in disguise. 7 forever-free internal newsletter tools for 2026, ranked honestly, with the gotchas named.

An internal communicator pushing content to Microsoft Teams

AI in Microsoft Teams for Internal Communications: Where Native Falls Short

Microsoft Teams internal communications get a Copilot upgrade in 2026, but native AI hits hard limits for company-wide IC. Here is where Teams AI helps, where it breaks, and how to extend it.

cross channel read gap

The Cross-Channel Read Gap: Why No Public Benchmark Measures It and What a Platform at Scale Sees

The cross-channel read gap is the share of internal messages read on only one channel by employees with access to multiple. No public IC benchmark measures it. Here is the definition, why it matters in 2026, and what a cross-channel platform can see at scale.

An internal communicator reviewing engagement data

The 2026 Internal Communications Measurement Framework

A 4-stage internal communications measurement framework to benchmark your IC team, defend your numbers, and move from open rates to per-employee read attribution.

Internal Communications Reporting

From Metrics to a Leadership Story: Internal Communications Reporting That Lands

A practical guide to turning your internal comms metrics into a leadership-ready report — what to include, what to leave out, and how to frame the data so it actually moves the conversation forward.

Internal Comms ROI

Build a Business Case for Comms Investment for better Internal Communications ROI

Learn how to prove internal communications ROI with data leaders care about. Build a stronger comms investment case using reach, risk, productivity, retention, and cost-of-inaction data.

Using Engagement Data to Improve Internal Comms Messaging

Using Engagement Data to Improve Internal Comms Messaging

Your analytics are only useful if you act on them. Learn how to use open rates, click data, and segment performance to write sharper internal comms that actually land.

What Good Internal Comms Analytics Actually Looks Like

What Internal Communications Analytics Should Tell You

Internal communications analytics should show which employees read your message and which missed it. What to track, why opens mislead, and how to report it.

Beyond Open Rate the Internal Comms Metrics Leaders Care About

Beyond Open Rate: The Internal Comms Metrics Leaders Care About

Go beyond open rates to measure what truly matters in internal communications. Learn how to track reach, engagement, action, and real business impact.

Q1 Internal Comms Report Template

Q1 Internal Comms Report Template: What to Measure Beyond Opens

Use this Q1 internal comms report template to measure what matters beyond opens. Learn which metrics build credibility, save reporting time, and help leaders understand communication impact.